Privacy Policy
Raju Omlet Centre
Website: https://order.rajuomletcentre.com/
Effective Date: 18 June 2026
At Raju Omlet Centre, we respect your privacy and are committed to protecting the personal information you share with us while using our website. This Privacy Policy explains how we collect, use, store, and protect your information when you place an order, browse our menu, create an account, or contact us through our website.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you use our food ordering website, we may collect the following information:
- Full name
- Mobile number
- Email address
- Delivery address
- Order details
- Payment-related information, where applicable
- Login or account details, if you create an account
- Any instructions or preferences shared while placing an order
We may also collect basic technical information such as browser type, device information, IP address, and website usage data to improve website performance and user experience.
2. Why We Collect Your Information
We collect your personal information only for genuine business and service-related purposes, including:
- To receive and process your food orders
- To confirm your order details
- To contact you regarding your order
- To arrange delivery or pickup
- To provide customer support
- To send order updates, invoices, or confirmations
- To improve our menu, service, and website experience
- To prevent misuse, fraud, or unauthorized activity
- To comply with applicable legal or regulatory requirements
We do not collect unnecessary personal information from customers.
3. Use of Your Personal Information
Your personal information is used only for the purpose for which it is collected. For example, your name, phone number, and address may be used to prepare and deliver your order, while your email address may be used to send confirmation or order-related communication.
We may also use your contact details to inform you about offers, updates, or promotions from Raju Omlet Centre, only where permitted and appropriate. You may request to stop receiving such communication at any time.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
However, we may share your information with trusted service providers only when necessary, such as:
- Delivery partners
- Payment gateway providers
- Website hosting or technical support providers
- Customer support or operational team members
- Legal or regulatory authorities, if required by law
Such sharing is done only to complete your order, provide our services, maintain the website, or comply with legal requirements.
5. Payment Information
If online payment is available on our website, payments may be processed through third-party payment gateway providers. We do not store complete debit card, credit card, UPI, or banking details on our website.
Payment-related information is handled by the respective payment gateway according to their own privacy and security policies.
6. Cookies and Website Tracking
Our website may use cookies or similar technologies to improve browsing experience, remember cart details, maintain login sessions, understand website traffic, and improve our services.
You may disable cookies through your browser settings. However, some parts of the website may not work properly if cookies are disabled.
7. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no method of online transmission or storage is completely secure. While we make reasonable efforts to protect your data, we cannot guarantee absolute security of information shared over the internet.
8. Data Retention
We retain customer information only for as long as necessary to fulfil the purpose for which it was collected, including order processing, customer support, accounting, record-keeping, legal compliance, and dispute resolution.
When your information is no longer required, we may delete, anonymize, or securely store it as per applicable business and legal requirements.
9. Your Rights
As a customer, you may request to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information, subject to legal and business requirements
- Withdraw consent for certain types of communication
- Raise a concern regarding how your data is handled
To make such a request, you may contact us using the details provided below.
10. Children’s Privacy
Our website and services are intended for general customers placing food orders. We do not knowingly collect personal information from children without appropriate consent from a parent or guardian.
11. Third-Party Links
Our website may contain links to third-party websites, payment gateways, or external services. We are not responsible for the privacy practices, content, or security of such third-party platforms. Customers are advised to read their respective privacy policies before using them.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, legal requirements, or service practices. The updated policy will be posted on this page with the revised effective date.
13. Contact Us
For questions, concerns, or requests related to this Privacy Policy, please contact us at:
Raju Omlet Centre
Location: Vadodara, Gujarat, India
Email: order.rajuomletcenter@gmail.com
Address: Floor No.: GROUND GF2 INDRAPRASTH COMPLEX VIP ROAD VIRNAGAR SOCIETY Karelibaug Vadodara – 390018
Suggested text: Our website address is: https://order.rajuomletcentre.com.